Helping customers find the products they need – faster, easier and
from any device
MINNEAPOLIS--(BUSINESS WIRE)--Nov. 19, 2018--
Graco Inc.(NYSE:GGG), a leading manufacturer of fluid handling
equipment, has launched an all-new Graco.com, improving customer
experience by better connecting customers to the information and
resources they need.
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“We take pride in delivering tools and solutions to help our customers
succeed every day. Like any project, the work is never truly finished.
From continuous R&D to A+ Service, we’re always looking for new ways to
bring value,” said Nikki Erickson, Graco Web Strategy Manager. “We’re
excited to be offering customers a next-generation web experience,
available anytime, anywhere, and from any desktop, tablet or mobile
device.”
Graco built the new website from the ground up, based on direct feedback
from customers. The new site features:
Improved Customer Experience. Tailor-made product sections are
now based on customer profiles – allowing customers to find what
they need quickly and easily.
Full-Service Content.Graco revitalized product pages, going
beyond product features and specifications to bring customers even more:
-
Content to diagnose their problem – and recommend a product
solution
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Clear product groups, with simple filters and a new comparison
function to help customers select the right product
-
Owner support materials for operating and maintaining products
Purchase and Service Relationship.Graco aims for a seamless
customer experience between the Company and its distributors – filled
with A+ Service. The simplified search tool helps customers find their
nearest Graco distributor to purchase or service products.
Visit the new Graco.com
to see this powerful digital tool in action.
ABOUT GRACO
Graco Inc. supplies technology and expertise for the management of
fluids and coatings in both industrial and commercial applications. It
designs, manufactures and markets systems and equipment to move,
measure, control, dispense, and spray fluid and powder materials. A
recognized leader in its specialties, Minneapolis-based Graco serves
customers around the world in the manufacturing, processing,
construction and maintenance industries. For additional information
about Graco Inc., please visit us at www.graco.com
or on Twitter @GracoInc.
View source version on businesswire.com: https://www.businesswire.com/news/home/20181119005507/en/
Source: Graco Inc.
Charlotte Boyd, 612-623-6153
Charlotte_M_Boyd@graco.com